Maintenance typically includes lubricating moving parts, tightening hardware, checking balance, and inspecting safety features.

It's recommended to have professional maintenance, like that offered by Tier1 Garage Doors, performed annually.

Yes, regular maintenance can significantly extend the life of your garage door and prevent costly repairs.

With our maintenance service, we give your door a full check-up: we inspect springs, cables, rollers, tracks, sensors, and the opener. We lubricate moving parts, tighten bolts, and test the safety features to make sure everything’s working smoothly. It’s about keeping your door dependable and safe year-round.

We recommend a professional check-up at least once a year for most homes. But if your door gets heavy use (multiple cars/openings a day) or if you’ve got a custom or oversized door, we might suggest twice a year. Staying ahead keeps repairs smaller and your door lasting longer.

Yes — those are good clues. Squeaks, slow travel, uneven motion, or any sudden change in sound or performance are signs that something may need attention. Don’t wait for it to stop working altogether. A door that’s maintained regularly is safer and less likely to need major repairs.

If we spot something that’s worn or about to fail, we’ll explain what we found and give you options. You decide if you want us to replace the part now or schedule it for later. We'll never surprise you with extra costs without your okay — that’s part of our no-surprise pricing guarantee.

Absolutely. Think of it like your car’s oil change. A small investment now can prevent a high cost later. Regular maintenance helps avoid emergency repairs, broken springs, or full door replacements. It also keeps your door safe, reliable, and quieter — exactly the kind of service we value here at Tier1.

Simply call or text us at (770) 670-5839 or fill out our online request form. We’ll pick a time that works for you. And yes — with every repair we perform, we include a free tune-up as part of the deal, plus our 24/7 emergency availability.

We’re locally owned and operated, we have decades of experience, and we stand behind our work with a 100% quality guarantee. You’ll get friendly service, clear communication, and skilled technicians who treat your home like it’s ours.