FAQs
Tier1 Garage Doors
Do you offer emergency services?
Yes, we provide 24/7 emergency services for our customers throughout North Georgia and the surrounding areas.Do you offer any guarantees for your work?
We offer a 100% quality guarantee on our work, as well as warranties on our labor and installed garage door components. The specific warranty terms may vary depending on the service or product, so we encourage you to discuss the details with our team during your appointment or consultation.What products and services does Tier1 Garage Doors offer?
We offer a comprehensive range of services including garage door installations, repairs, maintenance, and replacements. Our product lineup includes garage door operators, accessories, commercial garage door solutions, roll-up doors, and full-view garage doors in various materials. We also provide expert consultations to help you choose the best garage door solution for your needs.What should I do to prepare for my service appointment?
To ensure an efficient service appointment, please clear the area around your garage door, removing any obstacles or vehicles. If you've noticed specific issues with your garage door, we recommend noting them down to share with our technicians upon arrival. This preparation allows us to provide prompt and effective service at your North Georgia location.How much does a new garage door installation cost?
The cost of a new garage door installation varies based on factors such as size, style, and material. We offer complimentary on-site estimates to provide you with an accurate price, ensuring there are no unexpected costs.How long does it take to install a new garage door?
Typically, we can complete most garage door installations within a few hours. Custom or larger doors may require additional time, but we strive to finish all installations within a single day.What types of garage doors do you install?
We install a diverse selection of residential and commercial garage doors, including full-view glass doors, classic stamped carriage styles, custom overlays, and more. Our range accommodates both basic upgrades and custom designs to suit various needs.Do you remove and haul away my old garage door?
Yes, our service includes the complete removal and disposal of your old garage door at no extra charge. We handle the entire process, eliminating any hassle for you.Can you help me choose the right garage door for my home?
Certainly. Our team will guide you through the various styles, materials, and insulation options to help you select the ideal garage door that aligns with your home's aesthetics, your budget, and your curb appeal goals.Are your garage doors energy-efficient?
Indeed, we offer insulated garage door options that enhance temperature control in your garage. These energy-efficient doors can contribute to lower energy costs and improved comfort in your home.Will you install a garage door opener as well?
Yes, we can install a new garage door opener along with your door. We carry smart openers with built-in Wi-Fi, quiet operation, and battery backup.Is there a warranty on the garage door installation?
All of our installs come with a 3-year parts and labor warranty, plus manufacturer warranties depending on the door you choose.Do you offer financing for new garage doors?
Yes! We have financing options available to make your new garage door affordable and stress-free. Just ask during your estimate.When should I replace my garage door instead of repairing it?
If your door is over 15–20 years old, heavily damaged, or just doesn’t operate safely anymore, a replacement is often the better long-term choice. We’ll give you honest advice—no sales pressure.Do I need to be home for the garage door installation?
Not necessarily. If we have access to the garage and a way to communicate with you, we can usually handle everything while you're at work or out running errands.What happens if it rains on install day?
Light rain usually isn’t a problem, but heavy storms or lightning can delay installation for safety reasons. If that happens, we’ll work with you to reschedule ASAP.Will my garage be exposed during the install?
Yes, but only for a short period. We remove the old door and immediately begin installing the new one. We try to keep your garage secure and protected throughout the process.Can I use my garage the same day after installation?
Yes, in most cases your new door and opener (if installed) will be fully operational the same day. We’ll test everything before we leave and make sure you’re good to go.Will the new door be quieter than my old one?
Almost always. New garage doors and openers are built to run much smoother and quieter—especially if you're upgrading from an older chain-driven system.Do I need to paint or maintain my new garage door?
Most modern doors are low-maintenance, especially steel or composite. Wood doors may need some upkeep, and if you want to paint your door, we’ll guide you on the best way to do it.Will the new door fit the exact opening I have?
Yes—we measure everything in advance to make sure the new door fits your opening perfectly. If adjustments are needed, we’ll handle them during installation.What if I change my mind about the color or style?
Once the door is ordered, changes can be tricky (and sometimes costly), but we’ll do our best to work with you. We always recommend confirming your style, color, and window layout before placing the order.Do I need to upgrade my opener too?
Not necessarily. As long as it functions fine with your current garage door, there is usually no need to upgrade. However, we offer discounts when you purchase a door and operator at the same time.What if something goes wrong after the install?
Just give us a call. We stand by our work, and if anything’s off, we’ll come make it right.