FAQs
Tier1 Garage Doors
Have a garage-door-related question? Tier1 Garage Doors has the answer.
Check out these FAQs and call or text us today for more information!
Do you offer emergency services?
Indeed, we provide around-the-clock emergency services for our customers across North Georgia.
Do you offer any guarantees for your work?
We certainly do. Our work comes with a 100% quality guarantee, and we offer warranties on our labor and the garage door components we install. The specific terms may vary based on the service or product, so we recommend discussing the warranty details with our team during your appointment or consultation for a clear understanding of the coverage provided.
What products and services does Tier1 Garage Doors offer?
Our services include garage door installations, repairs, maintenance, and replacements. We also offer garage door operators and accessories, commercial garage door services, roll-up garage door solutions, and full-view garage doors in various materials. Additionally, we provide expert consultations to help you select the ideal garage door solution for your specific requirements.
What should I do to prepare for my service appointment?
To ensure a smooth service appointment, please clear the area around your garage door, removing any obstacles or vehicles that might hinder our technicians' work. If you've noticed any specific issues with your garage door, jot them down to share with our team upon arrival. This preparation allows us to provide efficient service at your North Georgia location.
How much does a new garage door installation cost?
Garage door installation costs can vary depending on the size, style, and material of the door. At Tier1 Garage Doors, we offer free on-site estimates so you’ll know exactly what to expect—no surprise pricing, ever.
How long does it take to install a new garage door?
Most garage door installations can be completed in a few hours. Custom or oversized doors may take a little longer, but we always aim to finish in one day.
What types of garage doors do you install?
We install a wide variety of residential and commercial garage doors, including full-view glass doors, classic stamped carriage, custom overlays, and more. Whether you need a basic upgrade or a custom design, we’ve got you covered.
Do you remove and haul away my old garage door?
Yes—we take care of the entire process, including the removal and disposal of your old garage door at no additional charge. You won’t need to lift a finger.
Can you help me choose the right garage door for my home?
Absolutely. We’ll walk you through styles, materials, and insulation options to find the best fit for your home, budget, and curb appeal goals.
Are your garage doors energy-efficient?
Yes! We offer insulated garage doors that help maintain temperature control in your garage, which can lower energy costs and improve comfort.
Is there a warranty on the garage door installation?
Yes, we can install a new garage door opener along with your door. We carry smart openers with built-in Wi-Fi, quiet operation, and battery backup.
Is there a warranty on the garage door installation?
All of our installs come with a 3-year parts and labor warranty, plus manufacturer warranties depending on the door you choose.
Do you offer financing for new garage doors?
Yes! We have financing options available to make your new garage door affordable and stress-free. Just ask during your estimate.
When should I replace my garage door instead of repairing it?
If your door is over 15–20 years old, heavily damaged, or just doesn’t operate safely anymore, a replacement is often the better long-term choice. We’ll give you honest advice—no sales pressure.
Do I need to be home for the garage door installation?
Not necessarily. If we have access to the garage and a way to communicate with you, we can usually handle everything while you're at work or out running errands.
What happens if it rains on install day?
Light rain usually isn’t a problem, but heavy storms or lightning can delay installation for safety reasons. If that happens, we’ll work with you to reschedule ASAP.
Will my garage be exposed during the install?
Yes, but only for a short period. We remove the old door and immediately begin installing the new one. We try to keep your garage secure and protected throughout the process.
Can I use my garage the same day after installation?
Yes, in most cases your new door and opener (if installed) will be fully operational the same day. We’ll test everything before we leave and make sure you’re good to go.
Will the new door be quieter than my old one?
Almost always. New garage doors and openers are built to run much smoother and quieter—especially if you're upgrading from an older chain-driven system.
Do I need to paint or maintain my new garage door?
Most modern doors are low-maintenance, especially steel or composite. Wood doors may need some upkeep, and if you want to paint your door, we’ll guide you on the best way to do it.
Will the new door fit the exact opening I have?
Yes—we measure everything in advance to make sure the new door fits your opening perfectly. If adjustments are needed, we’ll handle them during installation.
What if I change my mind about the color or style?
Once the door is ordered, changes can be tricky (and sometimes costly), but we’ll do our best to work with you. We always recommend confirming your style, color, and window layout before placing the order.
Do I need to upgrade my opener too?
Not necessarily. As long as it functions fine with your current garage door, there is usually no need to upgrade. However, we offer discounts when you purchase a door and operator at the same time.
What if something goes wrong after the install?
Just give us a call. We stand by our work, and if anything’s off, we’ll come make it right.
Share On: